Support Portal

Product manuals, troubleshooting, and field support tickets.

Keep Murindi systems operating through the most important moments of the crop cycle.

PDF

Manual downloads

Access product documents and guidance from one place.

FAQ

Quick answers

Resolve common setup, leasing, and operating questions before raising a ticket.

OPS

Field support tickets

Send serial numbers, issue details, and attachments to the support team.

TRN

Training pathway

Support includes practical operator orientation for farmer-facing teams.

Download Center

Manuals and product documents.

FAQ

Can Murindi systems operate without grid power?

Some configurations are designed with solar-compatible infrastructure for remote production areas.

Is leasing available for all products?

Some products support standard leasing models while others are offered mainly as outright purchases.

What crops are supported?

Supported crops and use cases depend on the product configuration and deployment environment.

How do I request maintenance?

Submit a support ticket with the product name, serial number if available, and a clear issue description.

Open Ticket

Give the support team enough detail to diagnose quickly.